Shipping Policy

Effective Date: 1 January 2025

At Reds Aircraft Service, we aim to provide reliable and timely shipping. Below are our shipping policies, including estimated delivery times, costs, and responsibilities.

1. Order Processing

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Special-order items may require additional processing time.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping MethodEstimated Delivery Time
Standard Shipping (US)5-7 business days
Expedited Shipping (US)2-3 business days
Overnight Shipping (US)1 business day
International ShippingVaries by country (7-21 business days)

Note: Delivery times are estimates and may vary due to weather conditions, carrier delays, or customs processing.

3. Shipping Costs

  • Shipping rates are calculated at checkout based on weight, dimensions, and destination.
  • Customers are responsible for any customs duties, taxes, or import fees on international shipments.

4. Tracking Your Order

  • Once your order ships, you will receive a tracking number via email.
  • You can track your package through the carrier’s website.

5. Lost, Damaged, or Delayed Shipments

  • If your package is lost or significantly delayed, contact [email protected] for assistance.
  • Damaged shipments must be reported within 48 hours of delivery, with photos of the package and item.

6. International Shipping & Customs

  • Reds Aircraft Service ships internationally, but customs clearance is the responsibility of the buyer.
  • Some items may be restricted or prohibited in certain countries—please check with your local customs office.

7. Returns & Exchanges for Shipped Items

  • Customers must arrange return shipping at their expense, unless the product was defective or incorrectly shipped.
  • See our Refund & Returns Policy for more details.

8. Contact Us

For shipping-related inquiries, please contact:

📧 Email: [email protected]
📍 Address: 237 N Crystal Lake Dr, Orlando, FL 32803
📞 Phone: 833-733-7349